ms project export to pdf file not created

If Temp directory read/write permissions are not correct, move Temp directory read permission.

Temp directory read/write permissions failure If Node.js or NPM installation and version are not correct, follow the steps described above. Internet connection check - npm status pageĬheck if the connection to the site is not blocked from the network where the instance is located (sometimes the problem is caused by the instance being unable to connect to the site). If everything is properly set up, green checkmarks appear: Select 'BigTemplate configuration' on the left:.Click the Jira cog at the top right and select 'Manage apps' from the list:.Click on 'BigTemplate configuration' to go directly to app settings in Jira.Type in 'BigTemplate' to narrow down the results:.If BigGantt is a Jira add-on, you can use the Jira '.' shortcut to access the BigGantt configuration. Ask your Jira system administrator to install True Type fonts on the system.įor CentOS/RHEL distributions, it can be done using: Font requirementsĮxports require TrueType fonts installed on the server. If you have any further questions regarding setting up NodeJS or if by any chance the image export fails afterward, do not hesitate to contact our Support Team via our Service Desk. In such a case, the provided npm will be used instead of the global one. You can also provide a path to your npm executable in BigTemplate > Technical configuration. Using a version manager is optional and you can use official NodeJS installers as well.Ĭommand 'node -v' should return the version of the installed NodeJS.Ĭommand 'npm -v' should return the version of the installed NPM.

We recommend if you need a version manager. NodeJS installation guide suggests NVM installation. Please install NodeJS (version 16.16.0 or higher) using instructions from We recommend to follow the official NodeJS installation guide. Installation may be different on your OS.

Ms project export to pdf file not created